These Terms and Conditions govern your access to and use of the Autos.Africa website, mobile services, seller dashboard and related services collectively referred to as the “Platform.”
The Platform is operated by Hawk Express Technologies (Private) Limited, trading as Autos.Africa, referred to in these Terms as “Autos.Africa,” “we,” “us” or “our.”
By accessing the Platform, creating an account, submitting a vehicle listing, purchasing advertising or contacting a seller through the Platform, you agree to these Terms and Conditions.
You should not use the Platform if you do not accept these Terms.
Autos.Africa is an online automotive advertising and marketplace platform that connects vehicle buyers, private sellers, dealerships, importers and other automotive businesses across Africa.
Autos.Africa provides a platform through which sellers may advertise vehicles and buyers may contact sellers directly.
Unless expressly stated otherwise, Autos.Africa:
Any contract for the purchase or sale of a vehicle is made directly between the buyer and the seller.
You must be at least 18 years old and legally capable of entering into a binding agreement to create an account, advertise a vehicle or purchase services through Autos.Africa.
Where you use the Platform on behalf of a company, dealership or other organisation, you confirm that you have authority to accept these Terms on its behalf.
Some Platform features require you to create an account.
You agree to:
You must not create an account using false information, impersonate another person or use another person’s account without permission.
We may require reasonable verification of your identity, business, dealership or authority to advertise a vehicle.
We may refuse, suspend or close an account where we reasonably believe that these Terms have been breached or that the account presents a risk to users or the Platform.
Sellers are responsible for ensuring that every listing is accurate, lawful and not misleading.
A vehicle listing should clearly state, where applicable:
A seller must have legal authority to advertise and sell the vehicle.
Listings must not contain:
Sellers must promptly update or remove a listing when the vehicle is sold, withdrawn or no longer available.
Photographs must show the vehicle being advertised and should provide a fair representation of its condition.
By uploading photographs, descriptions, videos, logos or other content, you confirm that:
You grant Autos.Africa a non-exclusive, worldwide, royalty-free licence to store, reproduce, resize, display, distribute and promote the content for operating and marketing the Platform.
This licence continues while the relevant listing or account remains active and for a reasonable period afterwards for backups, legal compliance and record-keeping.
We may review, edit, reject, suspend or remove a listing where:
Review or approval of a listing does not mean that Autos.Africa has inspected, verified or endorsed the vehicle or seller.
We are not required to provide advance notice before removing content where immediate action is reasonably necessary.
Sellers must:
Dealerships and commercial sellers are responsible for holding any licences, permits or registrations required for their operations.
Buyers are responsible for making their own enquiries before purchasing a vehicle.
Before making payment, buyers should consider:
A listing, seller profile or communication through Autos.Africa should not be treated as a guarantee that a vehicle or seller is genuine.
Buyers should not send money solely because a seller claims there are other interested buyers, requests urgent payment or refuses reasonable verification.
Vehicle prices are entered by sellers and may be displayed in different currencies.
The advertised price may not include:
Buyers and sellers must confirm the final price, currency, payment arrangements and included costs directly with each other.
Any currency conversions displayed by Autos.Africa are estimates and may differ from the exchange rate applied by a bank, payment provider or seller.
Autos.Africa may charge fees for:
The price, duration and features of each service will be displayed or agreed before purchase.
Unless otherwise agreed in writing:
Autos.Africa may change its prices by giving reasonable notice. Price changes will not normally affect a service period that has already been paid for.
Autos.Africa may offer free trials or promotional periods to eligible sellers.
Free trials:
When a trial expires, listings may be suspended, removed or restricted unless the seller selects and pays for an available plan.
Advertisers are responsible for ensuring that their banners, promotions, landing pages and claims are accurate and lawful.
Autos.Africa may reject or remove an advertisement that is misleading, unlawful, offensive, technically harmful or unsuitable for the Platform.
The appearance of an advertisement does not mean that Autos.Africa endorses the advertiser, product or service.
Users should independently assess third-party advertisers before entering into transactions with them.
The Platform may enable buyers to contact sellers through telephone, email, enquiry forms, WhatsApp or other communication channels.
When you submit an enquiry, relevant contact details and enquiry information may be shared with the seller so that the seller can respond.
Autos.Africa does not guarantee that:
Users must not use enquiry facilities to send spam, threats, abusive messages, malicious links or unrelated commercial promotions.
You must not use Autos.Africa to:
We may report suspected criminal or fraudulent activity to relevant authorities and preserve information where legally permitted or required.
Although Autos.Africa may use moderation, technical controls and account checks, no online marketplace can eliminate every risk.
Autos.Africa does not guarantee the identity, honesty, creditworthiness or conduct of any user.
Users should report suspicious listings, payment requests, messages or accounts through [support email or reporting link].
We may investigate reports, request supporting evidence, restrict accounts or remove listings. We are not required to disclose confidential details of an investigation or action taken against another user.
The Autos.Africa name, logo, website design, software, databases, graphics and original content are owned by or licensed to Autos.Africa.
You may use the Platform for personal or authorised business purposes only.
You must not reproduce, distribute, sell, modify, reverse engineer or commercially exploit Platform content without prior written permission, except where permitted by law.
Vehicle manufacturers’ names and trademarks belong to their respective owners. Their use in listings is for identifying vehicles and does not imply endorsement or affiliation.
Personal information collected through the Platform will be handled in accordance with our Privacy Policy and applicable data-protection laws.
Our Privacy Policy should explain:
You should read the Privacy Policy together with these Terms.
The Platform may contain links to third-party websites, payment providers, finance companies, insurers, messaging services, mapping tools or social-media platforms.
Autos.Africa does not control these services and is not responsible for their availability, security, content, privacy practices or contractual terms.
Your use of a third-party service is governed by that provider’s own terms and policies.
We aim to keep Autos.Africa available and functioning properly, but we do not guarantee uninterrupted or error-free access.
Access may be affected by:
We may add, remove or change features without notice where reasonably necessary.
To the extent permitted by law, the Platform is provided on an “as available” basis.
Autos.Africa does not guarantee:
Users rely on listings and communicate or transact with other users at their own discretion.
To the maximum extent permitted by law, Autos.Africa will not be liable for losses arising from:
Where Autos.Africa is legally liable and the liability may lawfully be limited, its total liability relating to a paid service will not exceed the amount paid by the affected user for that service during the six months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability, rights or remedies that cannot lawfully be excluded or limited.
To the extent permitted by law, you agree to compensate Autos.Africa for reasonable losses, claims, costs or expenses resulting from:
This clause does not apply where the loss was caused by Autos.Africa’s own unlawful conduct.
You may stop using the Platform at any time.
We may suspend, restrict or terminate access where:
Termination does not remove obligations or liabilities that arose before the termination date.
Provisions relating to intellectual property, liability, indemnity, disputes and other clauses intended to survive termination will continue to apply.
Complaints about the Platform should be sent to:
Email: [support@autos.africa]
Telephone/WhatsApp: [insert number]
Address: [insert registered or business address]
Please include:
We will consider complaints within a reasonable period. Complaints about a vehicle or transaction should normally be raised directly with the seller first, as Autos.Africa is not the seller.
We may update these Terms to reflect changes to the Platform, business practices, security requirements or applicable laws.
The updated version will be published on the Platform with a revised “Last updated” date.
Where changes materially affect registered users, we may provide additional notice through email, an account notification or another reasonable method.
Continued use of the Platform after updated Terms become effective constitutes acceptance of those Terms.